Rules of Play

So that we can all have a great time at Adventure Avenue, please follow these simple and easy to understand rules of play.

  1. Your children are your own responsibility on our premises, which means that we do not accept any responsibility for your children. Adventure Avenue staff and management are there to serve and assist as best we can. Guardians and parents must supervise their children at all times.
  2. When you enter the premises and are ready to play, please could you remove your shoes. Playing in socks ensures hygiene standards as well as reducing wear and tear on the premises.
  3. Taking into consideration rule number 2, please make sure that parents, guardians and children ALL wear socks on our premises.
  4. We would appreciate that food and drinks only be had in the café area and not the play area. Spilt drinks and food in the play area result in messy toys and messy socks!
  5. We would love for you to stay and play all day but a ticket is only valid for 90 minutes, when this is finished, please remember to take all of your belongings and leave our premises in a safe and courteous way.
  6. If you have a child who is not feeling well, please be mindful not to visit our premises for at least 48 hours after your child is back to being 100% healthy. This way we can all stay healthy and happy for longer.
  7. Adventure Avenue does not tolerate bullying or abusive language to others or our staff, if you or anyone else is seeing behaving in this manner, you will have to leave the premises immediately and you will not receive any refund for your play session.
  8. If you have any kind of accident on our premises, please bring it to our attention immediately.
  9. When you leave the building, please make sure that you do not have any of our belongings. We know that our toys are fun and exciting, but they will always be here to come back to, if you don’t take them home with you.
  10. Adventure Avenue cannot be held liable for any loss or damage to personal property during your visit.
  11. Unfortunately we are unable to refund any ticket purchases. If you contact us 24 hours before your play session begins, we will be more than happy to transfer your booking to another date and time that you are able to attend.

Book a role play session here.

Opening Times – We are now OPEN!
Monday to Sunday
09:30am – 17:00pm
FREE WI-FI available
Closed on Easter and Christmas

Find us
79-81 Church Walk
The Martlets Shopping Center
Burgess Hill, RH15 9NN (Sat nav friendly postcode)

Tel: 07715 751133


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